Simple switch from a fixed to a dect/mobile on same extension (multiple record on same extension) and viceversa. On Panasonic systems I can switch from desktop phone simply by take the line on dect phone. Viceversa I can take the conversation on dect phone picking up the handset3 votes
In a company where mostly Linux is used, it is difficult to understand that KO cannot use the LDAP server for user authentication.
Given that KO supports AD as well as OD (which are extensions to LDAP), it is hard to understand this limitation.
Looks like the functionality is already there - please make it accessable!3 votes
Feature is not applicable in the latest version 2.6.3, even though it was working and still working with the previous version.
Once the Extension is not registered, the call queue is not considering it online and doesn't process the fallback procedure to the external numbers.
we will need it to be applied as it was with the version 2.6.24 votes
Well apparently this is where we are to post bug fixe requests now per support. Last year an update broke Kerio Operator, since the update the caller gets the message "Voicemail Box is full" BEFORE they get to hear the users away message. That is wrong on every phone system I have ever used, even if a voicemail box is full the caller should here the users away message and then the voicemail full error.3 votes
Setting up Time Ranges for customers and customers managing Time Ranges is too confusing. Especially being able to add public holidays into the mix.
Needs to be simplified, made user friendly. Also if possible to import and export Public Holidays via Excel spreadsheet.2 votes
Seriously need a Dashboard upgrade.
System Status - Informations like Disk usage, Memory Usage, CPU Usage. Total Up time for Kerio Operator. Quick restart button
Number of calls active
Software version and license details and exp date
Live Data of active calls, which ext, call time etc.4 votes
Office 365 (Address Book Only)
Xero (Customer Contact Details - Address Book)
Repair Desk (address book only)
MYOB Cloud (Address Book Only)
If the Queue is full, Customer can either select option 1 to leave a return phone number for the system to call the customer back or continue to wait on hold for an agent. It will keep there place in the Queue1 vote
Ability to use "pause" in Kerio Operator client.
To dial number, than send pause (wait), then send extension number.1 vote
Can you please add auto provision support for the Yealink CP920. The CP860 is now end of life and faulty CP860 units are being replaced with CP920's
THis should have been picked up by Kerio/GFI and already implmented. You probably need to look at the DECT phones as well they have some new models and I think some of the older ones are being discontinued.3 votes
Thanks for your feedback.
For CP920, select provisioning as CP860 and everything will work fine. Both underneath use the same functionality.
Show login-status on BLF1 vote
because some, including me, have disabled the rest of the protocols (exept smtp(s))1 vote
Can we have Kerio Operator transcribe voicemails into text in e-mails?
A lot of cloud-based competitors and most cell phone providers offer this feature.3 votes
Activate and deactivate the answering machine via key combination3 votes
Have a GUI for configure the FKEY in SNOM phone as in Phone GUI without have to modify the provisioning template1 vote
Please update the Vendor phones types with the latest versions. EG: Yealink now have a W60B base station. T27P have a new version of T27G. You have to manual setup these phones manually.3 votes
Auto provisioning, of the Htek UC903 series telephone,
it is currently seen as generic, and many settings like language and firmware update are not supported3 votes
We have phones in classrooms that the teachers are unable to answer before the ringing stops and I would like to be able to extend the ringing time of these extensions.1 vote
Allow Kerio Operator to deliver to the clients voice mailbox AND to their email. Right now it appears to be one OR the other.1 vote
Is it possible to create a dedicated app/webapp for the receptionists that can view and manage calls on queues and D/N services?3 votes
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