Kerio Operator

How can we improve Kerio Operator?

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  1. Activate and deactivate the answering machine via key combination

    Activate and deactivate the answering machine via key combination

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. FKey for snom in autoprovisiong

    Have a GUI for configure the FKEY in SNOM phone as in Phone GUI without have to modify the provisioning template

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update Vendor Phone Types

    Please update the Vendor phones types with the latest versions. EG: Yealink now have a W60B base station. T27P have a new version of T27G. You have to manual setup these phones manually.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Htek provisioning support

    Auto provisioning, of the Htek UC903 series telephone,
    it is currently seen as generic, and many settings like language and firmware update are not supported

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Extend ringing time on certain extensions.

    We have phones in classrooms that the teachers are unable to answer before the ringing stops and I would like to be able to extend the ringing time of these extensions.

    1 vote
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  6. Voice mail to email AND voice mailbox

    Allow Kerio Operator to deliver to the clients voice mailbox AND to their email. Right now it appears to be one OR the other.

    1 vote
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  7. switchboard operator receptionists

    Is it possible to create a dedicated app/webapp for the receptionists that can view and manage calls on queues and D/N services?

    3 votes
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  8. Softphone app with VPN Built in

    The Kerio softphone app for Windows Desktop, Android, iPhone, Mac, Linux all work well (with some additions needed for the desktop versions). The softphone for the Android and iPhones works very well, but an additional feature would be valuable. All versions of the softphone need application based VPN. This would allow ONLY the application to VPN to the Operator control system. This would allow for secure communication while keeping the phone, tablet, or desktop off a VPN connection. A competitor product (3CX) has this functionality built in. I think the best value would be in the Android/iPhone space, but it…

    3 votes
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  9. IP Authentication

    Ability to authentication communications with a SIP using static IP address instead of login and password for more security

    1 vote
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  10. Integrate with Google, Microsoft, and/or Amazon Speech to Text API's

    Make it easy to configure Operator to integrate a quality speech to text API.

    This would be a killer feature for the product and a real differentiation.

    Here's a link to a Google Cloud proof of concept for Asterisk ... http://bernaerts.dyndns.org/linux/263-asterisk-voicemail-speech-recognition-google#h3-asterisk-setup

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. User limitation in a queue

    Users can dynamicly sign on/off to a queue. Here would be a limitation helpfull. Not all users can sign off. Atleast one User must stay during office hours in the queue to get calls from the queue.

    1 vote
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  12. WhiteLabel Softphone Vendor Support of IOS Updates

    With the latest release of IOS (IOS 11.0), the "White Label" VIOP vendor that is currently used by Kerio-Operator clients on iPhones/iPads has again failed to come up to speed with the IOS Release Date.

    This makes 3 years in a row!

    These dates are published by Apple far in advance of a release and Apple actively encourages all "APP" owners to test their products while IOS is in BETA and to be ready to release updated APPs (when necessary) to support the latest release of IOS.

    For the 3rd year in a row, the "While Label" vendor has failed…

    1 vote
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  13. 3 times fail ami login - block ip

    Now, you can unlimited try to login on de ami port

    1 vote
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  14. Notification of all calls via email after each call or as a summary once a day

    The call history is an important feature, but it can't be automatically sent via email. It schould be possible to send an email after each call or as a summary once a day.

    3 votes
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  15. Support for SDK Ozeki

    For the connection with VOIP we like to use a SDK from Ozeki but Kerio does not support this at the moment.
    More info: Case# GFI-170804-499913 for Kerio Operator Routing ID: [ ref:_00D80ZQDU._500C01A5XBp:ref ]

    1 vote
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  16. Disable "we are trying to find the person"

    Please make it possible to disable the voice announcement saying "Please hold when we are trying to find the person you are looking for" when find me is enabled on a extention.

    1 vote
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  17. Improve search bar in Kerio phone

    Please improve the search bar in Kerio phone so that Call queue, Speed dial and Ringing groups can be found to.

    1 vote
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  18. Forward a call in operator app

    Please make it possible to forward a call in the Kerio Phone application.

    1 vote
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  19. Temporary Greeting Scheduling

    Allow the Temporary Greeting to be set to a schedule by a user; the same way an "out-of-office" message is set in email to only be used during a specific date range. I often pre-set my out-of-office messages several days in advance of being out, as it may or may not be convenient to do this right as I am about to depart.

    1 vote
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  20. Deny Call record for same extension

    Extension owner is my boss, and He don't want record his own any call, but when any extension with paramet Record all calls call to my boss, call was recorded. I wish to see new property for extension Deny record call. If someone call or transffer call to this extension, recording must be droped.

    1 vote
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