Kerio Operator

How can we improve Kerio Operator?

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  1. Log call progress through auto attendant

    Currently the call history log shows the entry point for an auto attendant as the to number for a call. We would like to be able to see where a call exists as our auto attendant directs calls to queues, external numbers and other extensions. Seeing the exit point would be helpful for tracking how many callers ended up being directed to external numbers in particular.

    Ideally it would be good to see all the selections a caller makes through the auto attendant. This would help to see if callers are confused or if the most often selected options are…

    100 votes
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    under review  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ip white&black list.

    Add ip address to white list and never blocking. Add ip address to black list and block forever.

    11 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. 5 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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Kerio Operator

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