How can we improve Kerio Operator?

Music on Hold - MP3 Support

MP3 support for Music on Hold

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Adam Shaw shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • AdminHeather P (VP, Products, GFI) commented  ·   ·  Flag as inappropriate

    We support WAV and GSM today. Thanks for the feedback on other formats you're looking for. We don't plan to implement this in the short term, but this feature will be open for voting. Please comment or vote if it's important to you.

  • Matt Healey commented  ·   ·  Flag as inappropriate

    MP3 is not a native format for SIP calls, so you would have to transcode the file in real time to shunt it down the SIP channel. This adds unneeded CPU overhead.

    Perhaps an alternative would be to allow MP3's to be imported, and then transcode and cache them once.

  • Lucas Leverett commented  ·   ·  Flag as inappropriate

    I would think general support for MP3 would be a nice elimination of some steps in production. However, not sure if SIP supports a full MP3...?

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