Music on Hold - MP3 Support
MP3 support for Music on Hold
No short term plans to implement this. However, we’re keeping open so that we can hear from those who feel this is important. Thanks.
AdminHeather P (VP, Products, GFI) commented
We support WAV and GSM today. Thanks for the feedback on other formats you're looking for. We don't plan to implement this in the short term, but this feature will be open for voting. Please comment or vote if it's important to you.
Matt Healey commented
MP3 is not a native format for SIP calls, so you would have to transcode the file in real time to shunt it down the SIP channel. This adds unneeded CPU overhead.
Perhaps an alternative would be to allow MP3's to be imported, and then transcode and cache them once.
Lucas Leverett commented
I would think general support for MP3 would be a nice elimination of some steps in production. However, not sure if SIP supports a full MP3...?
Manuel Nussbaumer commented
Important to reduce storage...
Also MP3 Recording!