GFI Archiver

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  1. Email retention - time based

    According to the KBHow are Retention Policies applied in GFI MailArchiver?:
    Example: If an email received in March 2011 was archived in January 2012 and matches a 30 day retention policy, then GFI MailArchiver would remove the email in 30 days from the date it entered the archive.
    I imported all of our user's mailboxes into MailArchiver before I turned the "time based" retention policy on (default is 7 years). (The committee was still trying to decide what retention period was to be used.)
    I'm sure a lot of customers have done the same thing.
    I would like the developers…

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  2. Archiver index db backups

    We have had a few occasions where GFI index db's become corrupted. Host server crashes, etc. Consequently all mail needs to be re-indexed. There needs to be a way to mitigate this type of downtime.

    Can the system be improved to allow index backups/restores? I can see how the Active index may have a problem since it is actively changing, but past archives should never have to be re-indexed.

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  3. More detailed Audit Reports needed

    Currently when printing a User Audit Trail report or a Data Leakage Prevention report, the only detail is time, date, and action. It doesn't say who performed the action or what the search terms where for a search or what email was viewed. In Data Leakage Prevention, it just says,for example, "print". Print what? There appears to be no way to even find out.

    Much more detail is need for reports.

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  4. Allow import multi-user PSTs directly to Archive Stores

    In the past, we have pulled PSTs from our old Exchange servers, as well as Office365 more recently, and typically like to dump all the email into large PST files. All incoming/outgoing email from all users are in these PSTs. It would be nice for the Import tool to be able to handle PST files like this, and allow you to directly import these PSTs into the archive DB of your choice, or have it automatically spread across the various archives depending on the date of the email.

    The currently way the import tool works now is that each PST…

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  5. Add support for encrypted mail

    More and more e-mails are being sent encrypted (using a MIME certificate). It would be great if a Mail Archive User could import his MIME certificate so that he can read the encrypted e-mails in the archive as well.

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  6. Please test Datto for online backup of Mail Archiver

    Datto is a backup appliance that leverages Shadow Protect to backup the volume. It also leverages Microsoft's VSS to backup SQL databases. These two features may make it already work but having it tested by GFI would be ideal.

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  7. More robust search criteria

    When responding to e-discovery requests the request will often indicate a combination of "and" and "or" search requests. While the web and import/export tools allow for "and" searches, "or" searches must be performed by performing multiple iterations of similar searches.

    For example, a recent search I received specified a user mailbox, a date range, and then a requirement of matching any of 8 distinct keywords ("or" search #1) and 10 distinct keywords ("or" search #2). The only way to accomplish this is to perform 80 searches of the keyword combinations.

    One solution would be to add a "List" or "In"…

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  8. Sort By Archived Date in the User Interface

    Currently, the User Interface sorts the emails by received date. This creates an issue where there is a large number of spam messages with future date, such as 1/01/2035, thus getting this on top.
    It would be nice to be able to change this to sort by archived date, so that spam not yet affected by retention policies is not on top of all other email messages

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  9. Four-eye-principle for sensitive tasks

    It would be a good selling point to integrate a four-eye-principle or a two-person mechanism to allow sensitive task.

    For example:

    - User tracking informationen (Audit)
    - changing mailbox access permissions
    - deleting database in the mailarchiver webinterface

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  10. Gorups may Access Groups in User Access control

    In the User Access Control category, have an option for groups to be able to manage other groups.
    For example, you can set the Sales Managers Group to be able to access all the emails of the Sales Department

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  11. Tool to export all emails within a search folder.

    Tool to export all emails within a search folder.

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  12. Select multiple emails to export within MailArchiver

    Would like to be able to run a search through the interface and select multiple results to export.

    Currently you have to either open each email individually and save or use the bulk export tool.

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  13. Ability to Archive PKI Encrypted Emails

    find a way to archive the body of PKI Encrypted emails as many government agencies are required to encrypt communications using certificates and private keys. MailArchiver does not currently archive the body of an encrypted email, only the message info.

    Messages can be opened using the MSG or EML file from the archive but only on the original computer it was sent or received from. In some or most cases, those computers have been retired and the certificates have expired which renders this feature unusable.

    Confirmed in support Case GFI-100630-74450

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  14. Allow users to suggest email address exclusions

    Currently emails such as newsletters and publications get archived. Users should be able to suggest a list of email addresses that don't need to be archived. Everytime I add an address to the exclusion list, there are 10 more that come through.
    This could be done by users clicking on an email and selecting a new button 'suggest exclusion'. The admin would then see the list of addresses, and could select either to agree or remove the suggestion.

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  15. Windows (Desktop) Search

    It would be great that the offline database can be indexed bij Wnidows Search. Our users are using Windows Search to look in there ost and old pst and has an impressive performance.

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  16. Mailbox restore on a per folder basis Mail Archiver

    I would love to see the ability to restore specified folders in the new mailbox restore app. Also, add other search criteria...

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  17. MailArchiver 2011 User Audit Report Idea

    On the 'User Audit Report', it would be nice to see the folder name that the team member is viewing or searching instead of the below which looks like a bug that is not filling in the variable name for this field.

    FolderId="" FolderName="">

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  18. Better audit features required

    Audit trail weaknesses 1. system will only log if the administrator double click to view and email, system did not log if view from side penal 2. very hard to use audit log, eg. To find out if the administrator have viewed other user’s emails

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  19. Option to set the date format for non english countries

    Please make a global or per user setting where you are able to set the date format. It have frequently resulted in bugs in search interface for countries not using english format.

    As example we use the following in Denmark:

    Time:
    HH:mm:ss

    Date:
    DD-MM-yyyy

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  20. GFI MailArchiver Folder List Browse All Stores

    In GFI MailArchiver, when viewing archive by Folder View, not conversation view, it would be nice if we had a drop down choice "All Stores" under the Archive Stores drop box that is to the left of the Hide Preview Pane button. This way when we are in a mailbox folder, then click "All Stores" and we would be able to see all of our e-mails for that folder without having to change to another Archive Store.

    Thanks,
    Tim

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