GFI FaxMaker

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  1. Fix the installer

    I had several isues installing Faxmaker which could have been easily prevented if your installer would work properly.
    I could install the software without problems and got an success message, but it was impossible to configure.
    The points your installer should check bevore starting to install are the following:
    Check if Windows is blocking the exe. It will install anyway but does not work afterwards.
    Check if the user has the rights needed. Again it will install anyway but does not work
    And please give errormessages related to the errors.
    I got only Your Kex is invalid and searched only…

    1 vote
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    0 comments  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  2. Include additional details in FaxSendingStatus API

    Include additional fields in the API status.

    At a minimum include: CallDuration.
    It would also be nice if you would include 'WhenSent' so we know when it was actually completed vs when it was submitted to the queue.

    We need this to create our own internal billing functionality.

    1 vote
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    0 comments  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  3. when we are sending fax to other company the display name should to mycompanyname@faxmaker.com

    when we are sending fax to other company the display name should to mycompanyname@faxmaker.com, pesently its not there plsss consider and update it

    1 vote
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    0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  4. Native T.38 support

    Please develop a native T.38 fax modul for Faxmaker. All thirdparty Option (XCAPI, Diva etc.) are not realy simple to config.

    1 vote
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    0 comments  ·  Fax over IP  ·  Flag idea as inappropriate…  ·  Admin →

    This was on the plans at a point, however the ground Xcapi and others have covered in this area required more than just native support.

    Will need to be addressed at a different level.

  5. Shared Contact Option

    Issue: Have a shared client contact list on the Exchange Server 2013 that the employees use. In the 2011 Faxmaker client you can select the shared address book.

    2015 Local Web Client:

    1. a means of importing a client list into the shared address book located on the faxmaker server. (Would Love)

    2. or, Have option in the dropdown in the address book listing to select and/or set a different exchange address book.

    I love the idea of the webclient because any user can access any computer to send faxes without the admin having to setup the windows client, Outlook…

    1 vote
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    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Customize Line Display in FaxMaker Monitor

    I would like to customize the line display in FaxMaker Monitor to make it more descriptive. In a multiple line installation, it would be helpful for Line 1 to say something like "Line 1 - Accounting" instead of the generic "[1] Brooktrout TR1034+8P-8L-R on Line 1"

    1 vote
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    Reviewed  ·  0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fax status when fax failed

    When a fax fails in GFI FaxMaker 2015 the archive database does not list why a fax failed, only that it failed. The GFI FaxMaker 2013 version listed "failed no answer" or "failed unknown error", but that is no longer in the GFI FaxMaker 2015 version. It would be very helpful to know why a fax failure occurred.

    1 vote
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    Due Soon  ·  2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support for 32 & 64 bit Outlook

    Migrate Windows FaxMaker Client from CDO to Outlook Object Model(OOM) to allow for support of 32 & 64 bit Outlook

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make GFI Public Contacts Available in Web Client

    Currently only a users personal Exchange contacts, Personal GFI contacts, and shared personal GFI contacts are available in the web client.

    The GFI public contacts are not accessible in the web client

    1 vote
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    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Web Client Contact Lookup & Creation

    In the web client when you start to key into the too box it should automatically search all contacts (GFI public, GFI personal, user Exchange) based on name and/or phone number creating an auto complete selections as you type.

    If a match is found and selected the proper fax number, name, company name, etc should populate corresponding fields on the sending form.

    If no match is found then empty name, company name, etc fields should appear. the user can then fill these in so that they will appear on the fax cover.

    Additionally if the number is not found the…

    1 vote
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    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Use Global Address Book from ODBC connection to an external database

    The ability to use ODBC connection to an external database as the source of the global address list. this would allow access to contacts in a CRM/Issue Tracking System

    1 vote
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    Collecting Feedback  ·  1 comment  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  12. FaxMaker Web Client AD Pass Thru Authentication

    Enable Active Directory pass thru (windows) authentication in the Web Client.

    1 vote
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    Reviewed  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Name in Transmission Reports

    In older version, the name of the fax-reciever was shown in transmission reports. In the last version + build, only the faxnumber is shown. When you send a few hundred of faxes and have to search the one number who doesn't work, it's nearly impossible to find the reciever by number in the addressbook!

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Names and/or fax numbers to reports on faxes sent

    Currently our reports only show the fax number and not the person(s) name to whom we sent the faxes. It would help us to know who rather than the fax number. Why can't we add a field to the report showing the names as well as fax number or just have the names alone if that isn't possible. Some of our doctors have multiple locations, so having both would be more helpful.

    1 vote
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    planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Replace Nuance OCR with Tesseract or Microsoft OCR

    The Nuance Engine in FaxMaker is doing a good job, however by replacing the engine with an open source or free alternative like the above, customer will benefit from an inbuilt feature instead buying an addon.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Set a sort order to group names

    As you create new group names, these are getting added one after another. Once the number of groups becomes considerably large, it would become difficult to trace a particular name in the jumbled order.
    It is suggested to add a feature to arrange the groups in Alphabetical order for easy access.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Route faxes based on AD users fax number

    A long outstanding feature request to auto route inbound faxes based on the AD Business Fax Number of licensed FM users. This would simplify the daily work of the FM administrator who would save a lot of time by using such feature. This feature is more efficient than maintaining and configuring individual DID/MSN routing rules within GFI FaxMaker console. Furthermore, for unlimited user license customers it would be appreciated, if the step to add explicitely FM user into the configuration can be skipped. So, basically FM would auto route inbound faxes to the email address (found in AD and associated…

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. web client

    Please add the ability to copy and paste multiple recipients in the web client. We fax 1000's of our customers (which are not "contacts") but the web client will not accept comma (,) or semicolon (;) delimiters. I opened a ticket with support about this and it is currently not possible.

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. DID Import/Export

    When a user imports/exports a list of DID rules, the list should display the AD name of licensed user not the full name, therefore when importing back into faxmaker the rules will be associated.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Mobile app for FM

    There is a significant increase in the number of remote and road warriors with smart phones working with on premises fax servers. Having a native smart phone app for FaxMaker extends the flexibility of these users, increase fax usage and increases the ROI they have placed on both their smartphones and fax server.

    2 votes
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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