GFI FaxMaker

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  1. Pause the Faxmaker Queue

    Please provide a way to pause Faxmaker, allowing current outgoing/incoming faxes to finish, but not allowing new faxes. The services or server could then be restarted safely, without corrupting faxes.

    6 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Native T.38 support

    Please develop a native T.38 fax modul for Faxmaker. All thirdparty Option (XCAPI, Diva etc.) are not realy simple to config.

    1 vote
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    0 comments  ·  Fax over IP  ·  Flag idea as inappropriate…  ·  Admin →

    This was on the plans at a point, however the ground Xcapi and others have covered in this area required more than just native support.

    Will need to be addressed at a different level.

  3. OCR-Texterkennung - Option für ausgehende Faxe und Sendeberichte

    Ausgehende Faxe und Sendeberichte sollen für die anschließende Archivierung ebenfalls mit dem OCR-Modul bearbeitet werden und eine Textdatei als Anhang dem Sendebericht beigefügt werden.

    Dies ist sehr wichtig für die lückenlose und schnelle Archivierung z.B. mit Docuware oder Dvelop

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Outgoing faxes and delivery reports are also to be processed for subsequent archiving with the OCR module and a text file to be annexed to the transmission report.

  4. ADS (Active-Directory-Service) integration in FaxMaker

    FaxMaker should be able to read fax number from Active-Directory-Attribute automatically and sending incoming faxes to this user.

    It will be made easier to manage bigger systems (>200 Users).

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fax only the attachment from an email

    It would be nice if the FaxMaker had the option to ignore the body of an email and only send the attachment(s). This would resolve the issue with the signature creating unneeded pages that are sent out.

    2 votes
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    Reviewed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Support for 32 & 64 bit Outlook

    Migrate Windows FaxMaker Client from CDO to Outlook Object Model(OOM) to allow for support of 32 & 64 bit Outlook

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. HTML Signature with logo(logo is displayed on a seperate page)

    When sending a Fax from Outlook with HTML Format and sinature with logo included the logo is removed from the first page of the Fax and is displayed on the second page as a single image like an attachment(bottom line: ...\Out\Pending\*.png). This looks not very nice and increases the number of pages.
    An option is needed to say that images linked to the web are not treated like an attachment.

    4 votes
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Customize Line Display in FaxMaker Monitor

    I would like to customize the line display in FaxMaker Monitor to make it more descriptive. In a multiple line installation, it would be helpful for Line 1 to say something like "Line 1 - Accounting" instead of the generic "[1] Brooktrout TR1034+8P-8L-R on Line 1"

    1 vote
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    Reviewed  ·  0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  9. Process faxes in queue as they enter the queue

    Process all faxes in the queue as they enter the queue instead of waiting for them to be transmitted before starting conversion. We have a ton of idle time on our fax lines while the fax board waits for the software to convert the next job in the queue. Very inefficient and with four lines and an average time of 15 seconds to convert the job I have one minute of idle time for every four faxes processed. Why not start the conversion process as soon as the fax hits the queue?

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow dial retries on Unknown Error

    Currently if the attempted call gets an Unknown Error the call attempts immediately aborts even if the Unknown Error is caused by something like a unrecognized Busy signal. The software needs an option to allow the call to progress through the normal retry cycle if a Unknown Error is encountered.

    2 votes
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Email Administrators when pending queue over specified amount.

    I would like to be able to set the system to email FAXmaker administrators when there are more than a specified amount of pending items in the outgoing queue.

    I would also like to be able to customise this amount.

    This would be very helpfull to get the queue moving again when the system comes across a file it can't convert.

    5 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    As a part of the Web based Monitor Console we are planning to add several other monitoring functions such as:

    Queue altering
    Service auto restarts and alerting

  12. Public Folder Contact retrieval for incoming faxes

    Our customer wants to use public folder contact retrieval with GFI Faxmaker & Exchange 2010 to retrieve contact information from a public contact list in Exchange and print it on the fax for incoming
    faxes.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Global Contact List

    We need a better way to handle global contact list that will be shared out to users. Maybe control this from the server configuration application would be great. It would be great to be able to import / update this address books on a regular basis.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. FaxMaker Web Client AD Pass Thru Authentication

    Enable Active Directory pass thru (windows) authentication in the Web Client.

    1 vote
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    Reviewed  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. web client

    Please add the ability to copy and paste multiple recipients in the web client. We fax 1000's of our customers (which are not "contacts") but the web client will not accept comma (,) or semicolon (;) delimiters. I opened a ticket with support about this and it is currently not possible.

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Routing by Time

    We have branches with different hours, and wanted to route faxes based on time, so if a fax comes in afterhours, it could be redirected to a different office (printer) or (email).

    3 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Route Option for not configured DTMF/DID

    It should be possible to decide if incomming faxes to not defined DIDs should be routed to the Default Router or if they should not be answered.

    4 votes
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. FaxMaker

    Allow reverse lookup of incoming faxes to AD contacts or user accounts so that freindly names can be shown instead of number@faxmaker.com when they come into Outlook.

    4 votes
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    Reviewed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Lines sending and receiving scheduling

    It would be nice to have an option to disable the sending on a line during specific hours of the day of the week.

    Exemple in a 4 lines setup:
    Day (2 lines only receive, 2 lines send and receive)
    Night (1 lines only receive, 3 lines send and receive)

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have FAXES ROUTED BY CALLER ID

    suggestion to have FaxMaker route calls by caller id as well as CSID. This would solve faxes being transmited by senders which do not include CSID in their tranmisions.

    3 votes
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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