GFI FaxMaker

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  1. Sender of failed faxes...

    We have two large customers that requested to be able to change the sender of the failed faxes. Right now it is sent by fax@faxmaker.com, but if a person wants to reply to that, you will receive another failure, since this is not a valid user. I tried to look this up in the registry, a hidden setting of some kind, but it seems to be not configurable.
    Can you make it possible to change this? It can then be set for example to a distribution-list of the domain admins.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Routing Incoming Failed Fax

    We are using GFI to route faxes to folder which are then put in our system by watching and processing files from that folder. We have noticed that in cases when the receiveing incoming fax failed in between, it routes the failed fax to the folder. So if 10 page fax is sent and if the transmission fails in between after receiving 5 pages, it routes the 5 pages to the folder and then when the 10 page fax is sent again it routes the fax again.

    This results into data integrity issue as the failed faxed is procesed and…

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Move failed faxes to seperate Queue

    Support the concept of reducing the priority of failed fax transmissions so that any failures are retried after sucessful ones are processed. This would avoiid lines being used for retries and delaying pending requests in the queue being processed. Could a second queue of faiures be supported which was processed after the main queue has completed

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Replace Nuance OCR with Tesseract or Microsoft OCR

    The Nuance Engine in FaxMaker is doing a good job, however by replacing the engine with an open source or free alternative like the above, customer will benefit from an inbuilt feature instead buying an addon.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Faxmaker - printing sending faxes on user-printers

    Faxmaker V15
    User-Options: choose own printers for print sending faxes

    is it possible to choose the own printers of every user for printing her sending faxes?
    Normally its not possible.
    Faxmaker uses for send and recieve the same printer.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Use Global Address Book from ODBC connection to an external database

    The ability to use ODBC connection to an external database as the source of the global address list. this would allow access to contacts in a CRM/Issue Tracking System

    1 vote
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    Collecting Feedback  ·  1 comment  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  7. PDF size

    Please, provide an option to optimize the size of faxes saved to PDF format. Currently, FAXmaker generates files that are often up to four times larger than the same image rendered via the Adobe PDF printer or popular open source converters (such as GhostScript). This has a significant impact on storage requirements when faxes are saved to disk or archived to SQL for customers handling a high volume of faxes.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Option to disable coverpage for one or more users

    Please add the option to disable the coverpage for users per user. Now we need to select a coverpage and don't have this option.

    We are a hosting company and not every customer wants a coverpage.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. XML API Transmission reports

    GFI FAXmaker should allow an option for transmission reports to return to email when a user sends a job via the XML API send method.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Encryption for Faxes

    There is a growing need for companies to have all faxes that have pii information contained in them to be encrypted. I would like to see if GFI could encrypt the PDF that is sent in email for all faxes. This would solve issues for companies that do not have local servers or cost to have a third party encrypt all emails coming from GFI FaxMaker.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Let admins edit the subject line / and or the fax attachment.

    Faxmaker Admins should be able to modify the subjec line to include things like the number (CID, DTFM, DID etc) that the call is coming in on as well as the title of the fax so it is easy to search the archives.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Shared Contact Option

    Issue: Have a shared client contact list on the Exchange Server 2013 that the employees use. In the 2011 Faxmaker client you can select the shared address book.

    2015 Local Web Client:

    1. a means of importing a client list into the shared address book located on the faxmaker server. (Would Love)

    2. or, Have option in the dropdown in the address book listing to select and/or set a different exchange address book.

    I love the idea of the webclient because any user can access any computer to send faxes without the admin having to setup the windows client, Outlook…

    1 vote
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    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. The transmission report shows company name

    This is a question from one of my customer. we know that in outlook we can building up a fax list and we don't need to type faxno@faxmaker.com.

    however the transmission report return to mailbox will only shows the success or fail with the fax number. its hard to manage if we sending out a huge number fax who failed to receive our fax. Because there are only a number, not a company name.

    I tested the mail merge today(net2printqueue) if the fax body merged the "To" with our fax list. Then the return mail sender name will be…

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Header/Footer field from AcitveDirectory - office

    There are all kind of fields that can be put from AD to footer/header, but there is one that you missed - Office field.

    In our company we have about 10000 users and there are need to put this field to fax but there isn't such field in FaxMaker to pull from AD.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1st page of attachment on coverpage needed!

    My customer needs a very essential feature. On the coverpage it must be possible to have the first page of the attachment. (Just like a normal letter with own logo, address etc.)
    The following pages can be attached as normally (no letter layout, just printed as they were sent to GFI-printer)

    Tobit David zehn offers this feature!!!
    Please implement this feature in your new buildversion.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Multiple Gateways

    I have a client that has 2 companies operating within the same structure/equipment. They are moving to two separate hosted exchange solutions, but the phone system is still all one system. I need the faxmaker to be able to link to '2' separate gateways. For now it seems like I will have to link to '1', and then create/pay for users to simply be a 'forward' to their primary email. it would be preferable if I could set a group of users to route one gateway, and another segment route another gateway based on 'domain'.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Billing Code

    I'd like to suggest putting a area within the form similar to the subject bar for the billing code reference as our user community forget to input the optional code as it's not in theiir face, also the code needs to be cleared and not store the previous code to avoid errors

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make GFI Public Contacts Available in Web Client

    Currently only a users personal Exchange contacts, Personal GFI contacts, and shared personal GFI contacts are available in the web client.

    The GFI public contacts are not accessible in the web client

    1 vote
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    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Customize Line Display in FaxMaker Monitor

    I would like to customize the line display in FaxMaker Monitor to make it more descriptive. In a multiple line installation, it would be helpful for Line 1 to say something like "Line 1 - Accounting" instead of the generic "[1] Brooktrout TR1034+8P-8L-R on Line 1"

    1 vote
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    Reviewed  ·  0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  20. GFI Application changes 0 to + while sending SMS to mobile nos.

    GFI Application changes 0 to + while sending SMS to mobile nos.
    Routing ID: [ ref:_00D80ZQDU._500C0ko61d:ref ]

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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