GFI FaxMaker

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  1. Fix the installer

    I had several isues installing Faxmaker which could have been easily prevented if your installer would work properly.
    I could install the software without problems and got an success message, but it was impossible to configure.
    The points your installer should check bevore starting to install are the following:
    Check if Windows is blocking the exe. It will install anyway but does not work afterwards.
    Check if the user has the rights needed. Again it will install anyway but does not work
    And please give errormessages related to the errors.
    I got only Your Kex is invalid and searched only…

    1 vote
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    0 comments  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  2. Customize Line Display in FaxMaker Monitor

    I would like to customize the line display in FaxMaker Monitor to make it more descriptive. In a multiple line installation, it would be helpful for Line 1 to say something like "Line 1 - Accounting" instead of the generic "[1] Brooktrout TR1034+8P-8L-R on Line 1"

    1 vote
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    Reviewed  ·  0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  3. It would be nice to be able to choose an order in which the fax lines would be used for outbound faxes. Example:- being able to set a specif

    It would be nice to be able to choose an order in which the fax lines would be used for outbound faxes.
    Example:- being able to set a specific line as primary line for outgoing faxes. If that line is busy then fall back to another line.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. GFI Application changes 0 to + while sending SMS to mobile nos.

    GFI Application changes 0 to + while sending SMS to mobile nos.
    Routing ID: [ ref:_00D80ZQDU._500C0ko61d:ref ]

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Set a sort order to group names

    As you create new group names, these are getting added one after another. Once the number of groups becomes considerably large, it would become difficult to trace a particular name in the jumbled order.
    It is suggested to add a feature to arrange the groups in Alphabetical order for easy access.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Being able to embed an attached file in a cover page

    I would like to see the possibility to being able as the title says, to embed an attached file in a cover page. Because this is not possible, images embedded in e-mail signatures (from users that are sending the faxes) are not converted on the cover page, but on a new page.
    Images that are embedded in the e-mail signatures of users, are always send as an attachment with the e-mail, therefore not shown on the cover page.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Color Fax, Higher Resolutions

    Why not add Color to fax???? Even the fax resolution is beyond 200dpi, so why not support higher resolutions????

    There are color fax machines already. I believe a small # of fax software support color fax already.

    I think the technology (e.g. FoIP), hardware, bandwidth, etc is really not the stopping stone here for introducing such features.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. GFI FaxMaker - MS Word Doc conversion w/ "read-only recommended"

    We need to be able to email-to-fax "read-only" recommended documents from an EMR system to GFI FaxMaker via the Email2Fax Gateway. These are system generated MS Word documents.

    More information on read-only recommended:
    http://office.microsoft.com/en-us/accounting-help/prompt-to-open-a-microsoft-office-word-document-as-read-only-HP001173084.aspx

    Attached example document showing the prompt for "read only" recommended.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Web Client Contact Lookup & Creation

    In the web client when you start to key into the too box it should automatically search all contacts (GFI public, GFI personal, user Exchange) based on name and/or phone number creating an auto complete selections as you type.

    If a match is found and selected the proper fax number, name, company name, etc should populate corresponding fields on the sending form.

    If no match is found then empty name, company name, etc fields should appear. the user can then fill these in so that they will appear on the fax cover.

    Additionally if the number is not found the…

    1 vote
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    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. No fax cover page option

    Would like option to not send cover page when a fax is sent by a selected user or group.

    Currently there are only two options per support
    1. In the Coverpage options if you check the box "Only if message text is present"
    .
    2. You can add the line "::C=none" with no quotes to the top line of the email to tell FaxMaker not to send a fax.

    We have an assigned user account to our AS400 and we send out 100's of faxes a night to our growers who don't need the coverpage. Option 1 is not an…

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. FaxMaker Web Client AD Pass Thru Authentication

    Enable Active Directory pass thru (windows) authentication in the Web Client.

    1 vote
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    Reviewed  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Include additional details in FaxSendingStatus API

    Include additional fields in the API status.

    At a minimum include: CallDuration.
    It would also be nice if you would include 'WhenSent' so we know when it was actually completed vs when it was submitted to the queue.

    We need this to create our own internal billing functionality.

    1 vote
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    0 comments  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  13. FAXmaker 14 - Exchange Folders

    It would be a big help to have the ability to directly browse exchange folders smtp addresses. We route departmental faxes to Exchange 'mail enabled' public folders. It is how a department can monitor a single folder, then delete the fax once it has been addressed. Currently, we have to build an AD user account, then build a mail-enabled public folder and 'forward' the email to the public folder in order to get our faxes there. It would be HUGE help if we could just browse the folders to add them to routing, or manually enter the smtp address of…

    1 vote
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. GFI Directory Username and Password notification

    After installing FM2015 I did not use the setup wizard. This means I did not configure the SMTP gateway settings. As a result, when I opened GFI Directory, I was prompted for a username and password. Apparently, FM2015 was meant to send me credentials via email, however, not configuring the gateway option, means I never received this. It might be advantageous to have a pop up during installation of GFI directory that informs you credentials will be sent via email or what those credentials are? At this point I have no way of knowing what credentials to use to log…

    1 vote
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    planned  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Option to deposit the company letterhead as an image file

    For some customers it is absolutely important to have the ability to deposit their company letterhead as an image file for all outgoing fax messages!

    All predefined reports at their ERP systems are configured to be printed out either on a pre-printed company paper or as a fax optionally. For this reason the reports do not have their own company letterhead on it.
    Unfortunately our customers are not willing to customize all their reports because of the missing option at the fax software ;-)

    Best regards,
    Markus Schultz

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Logfiles in separate directory, not only in main programdir.

    addidional make it possible to define the location where the logfils are sve (e.g. other partition/special directory) so also admins with limited rights can access only logfiles, but not program directory.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Welcome Message correction - WelcomeUser.eml

    Contact your network administrator for instructions on how send faxes in your company's environment.

    Should be

    Contact your network administrator for instructions on how to send faxes in your company's environment.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Re-prioritize outbound faxes

    There is a need for re-prioritizing outbound faxes. There are many occasions where an important fax gets submitted and there's a large outbound queue. Admins should be able to re-prioritize (and specify lines to use) so that the fax gets out at the next available instance.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. MS Sharepoint integration with GFI FAXmaker

    Some companies opt to save incoming faxes to Public Folders. Out-of-the box integration with MS Sharepoint is recommended as Microsoft seems to be moving away from Public Folders in MS Exchange. Inbound routed faxes should be added to Sharepoint Document Libraries automatically.

    1 vote
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    Reviewed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Faxmaker TXT API configuration

    the TXT API should be able to be set so that it will always generate the .ok and .err files in the TXTAPI folder(s). This is critical for medical practices where multiple offices are sharing a single server and need to use the fr= command to control which line the fax is sent out over. Unfortunately, in using that, the generation of the .ok and .err files is turned off. These files are essential for interfacing with Allscripts Pro EHR.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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