GFI FaxMaker

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  1. No fax cover page option

    Would like option to not send cover page when a fax is sent by a selected user or group.

    Currently there are only two options per support
    1. In the Coverpage options if you check the box "Only if message text is present"
    .
    2. You can add the line "::C=none" with no quotes to the top line of the email to tell FaxMaker not to send a fax.

    We have an assigned user account to our AS400 and we send out 100's of faxes a night to our growers who don't need the coverpage. Option 1 is not an…

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Billing Code

    I'd like to suggest putting a area within the form similar to the subject bar for the billing code reference as our user community forget to input the optional code as it's not in theiir face, also the code needs to be cleared and not store the previous code to avoid errors

    1 vote
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  3. Header/Footer field from AcitveDirectory - office

    There are all kind of fields that can be put from AD to footer/header, but there is one that you missed - Office field.

    In our company we have about 10000 users and there are need to put this field to fax but there isn't such field in FaxMaker to pull from AD.

    1 vote
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  4. The transmission report shows company name

    This is a question from one of my customer. we know that in outlook we can building up a fax list and we don't need to type faxno@faxmaker.com.

    however the transmission report return to mailbox will only shows the success or fail with the fax number. its hard to manage if we sending out a huge number fax who failed to receive our fax. Because there are only a number, not a company name.

    I tested the mail merge today(net2printqueue) if the fax body merged the "To" with our fax list. Then the return mail sender name will be…

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Let admins edit the subject line / and or the fax attachment.

    Faxmaker Admins should be able to modify the subjec line to include things like the number (CID, DTFM, DID etc) that the call is coming in on as well as the title of the fax so it is easy to search the archives.

    1 vote
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  6. Encryption for Faxes

    There is a growing need for companies to have all faxes that have pii information contained in them to be encrypted. I would like to see if GFI could encrypt the PDF that is sent in email for all faxes. This would solve issues for companies that do not have local servers or cost to have a third party encrypt all emails coming from GFI FaxMaker.

    1 vote
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  7. Option to disable coverpage for one or more users

    Please add the option to disable the coverpage for users per user. Now we need to select a coverpage and don't have this option.

    We are a hosting company and not every customer wants a coverpage.

    1 vote
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  8. Routing Incoming Failed Fax

    We are using GFI to route faxes to folder which are then put in our system by watching and processing files from that folder. We have noticed that in cases when the receiveing incoming fax failed in between, it routes the failed fax to the folder. So if 10 page fax is sent and if the transmission fails in between after receiving 5 pages, it routes the 5 pages to the folder and then when the 10 page fax is sent again it routes the fax again.

    This results into data integrity issue as the failed faxed is procesed and…

    1 vote
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  9. Allgemeines Faxlayout(Briefpapier) bestimmen

    Es wäre nicht schlecht wenn man im Faxmaker eine Faxvorlage wie z.B. das Briefpapier eines Kunden hinterlegen kann oder eben einen Hintergrund, so dass auch Faxe mit dem selben Layout des Kunden versendet werden als ganz normale Briefe.
    Momentan werden Faxe auf einem weißen Hintergrund verschickt, was aber für mehrere unserer Kunden nicht annehmbar ist und Sie anstatt Ihres weißen Hintergrundes Ihren Briefkopf haben möchten.

    Wäre das realisierbar? Diese Anfroderung ist laut dem tel. Support bereits bekannt, da mehrere Kunden diese Anforderung haben.

    MFG

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    It would not be bad if the Faxmaker a fax form such as may deposit the stationery of a customer or just a background, so that faxes are sent with the same layout of the customer as normal letters.
    Currently faxes are sent on a white background, but for several of our customers is not acceptable and you want instead of your white background have your letterhead.

    Would that be feasible? This Anfroderung is already known according to the tel. Support, as several clients have this requirement.

  10. Public Folder Contact retrieval for incoming faxes

    Our customer wants to use public folder contact retrieval with GFI Faxmaker & Exchange 2010 to retrieve contact information from a public contact list in Exchange and print it on the fax for incoming
    faxes.

    1 vote
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  11. Global Contact List

    We need a better way to handle global contact list that will be shared out to users. Maybe control this from the server configuration application would be great. It would be great to be able to import / update this address books on a regular basis.

    1 vote
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  12. Dialing Exception interface improvements

    The current interface for managing dialing exceptions is difficult to work with in large US metropolitan areas with overlapping area codes. Area Codes are processed sequentially from the list and removing one leaves a hole in the list that will be filled by the next area code added. There is no way to move area codes up and down.

    Adding the ability to import/update from a csv could be another solution.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Lines sending and receiving scheduling

    It would be nice to have an option to disable the sending on a line during specific hours of the day of the week.

    Exemple in a 4 lines setup:
    Day (2 lines only receive, 2 lines send and receive)
    Night (1 lines only receive, 3 lines send and receive)

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Faxmaker TXT API configuration

    the TXT API should be able to be set so that it will always generate the .ok and .err files in the TXTAPI folder(s). This is critical for medical practices where multiple offices are sharing a single server and need to use the fr= command to control which line the fax is sent out over. Unfortunately, in using that, the generation of the .ok and .err files is turned off. These files are essential for interfacing with Allscripts Pro EHR.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Re-prioritize outbound faxes

    There is a need for re-prioritizing outbound faxes. There are many occasions where an important fax gets submitted and there's a large outbound queue. Admins should be able to re-prioritize (and specify lines to use) so that the fax gets out at the next available instance.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Option to deposit the company letterhead as an image file

    For some customers it is absolutely important to have the ability to deposit their company letterhead as an image file for all outgoing fax messages!

    All predefined reports at their ERP systems are configured to be printed out either on a pre-printed company paper or as a fax optionally. For this reason the reports do not have their own company letterhead on it.
    Unfortunately our customers are not willing to customize all their reports because of the missing option at the fax software ;-)

    Best regards,
    Markus Schultz

    1 vote
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  17. GFI FaxMaker - MS Word Doc conversion w/ "read-only recommended"

    We need to be able to email-to-fax "read-only" recommended documents from an EMR system to GFI FaxMaker via the Email2Fax Gateway. These are system generated MS Word documents.

    More information on read-only recommended:
    http://office.microsoft.com/en-us/accounting-help/prompt-to-open-a-microsoft-office-word-document-as-read-only-HP001173084.aspx

    Attached example document showing the prompt for "read only" recommended.

    1 vote
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  18. Being able to embed an attached file in a cover page

    I would like to see the possibility to being able as the title says, to embed an attached file in a cover page. Because this is not possible, images embedded in e-mail signatures (from users that are sending the faxes) are not converted on the cover page, but on a new page.
    Images that are embedded in the e-mail signatures of users, are always send as an attachment with the e-mail, therefore not shown on the cover page.

    1 vote
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  19. GFI Application changes 0 to + while sending SMS to mobile nos.

    GFI Application changes 0 to + while sending SMS to mobile nos.
    Routing ID: [ ref:_00D80ZQDU._500C0ko61d:ref ]

    1 vote
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  20. Question about Advanced/Miscellaneous properties

    In version 2015, there are several options missing that were available in prior versions. We need details on whether or not these are still relevant and how to handle if customers ask about them.

    - Allow non-AD users to send faxes
    - Only allow users in the Licensed users list to send faxes
    - Do not cache users on startup
    - Disable batch processing. (recommended if not using modems)

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