while shutting down fax server, faxmaker marks the currently sending fax diredtly as failed and after server starts, does not try to send it again1 vote
it would be better to be able to change priorities of faxes waiting in queue1 vote
Currently our reports only show the fax number and not the person(s) name to whom we sent the faxes. It would help us to know who rather than the fax number. Why can't we add a field to the report showing the names as well as fax number or just have the names alone if that isn't possible. Some of our doctors have multiple locations, so having both would be more helpful.1 vote
Please consider making the methods for submitting outgoing faxes to be more intuitive. What we are looking for is something more user friendly than firstname.lastname@example.org It would be nicer if it were firstname.lastname.company.number or company.firstname.lastname.number. It's odd that the first and last names are separated. Especially if you were to consider cases where you're sending a message to somebody that's not associated with a company. I don't have any mention of the company on the cover page. There's no need to have to enter it. Thank you.1 vote
The current interface for managing dialing exceptions is difficult to work with in large US metropolitan areas with overlapping area codes. Area Codes are processed sequentially from the list and removing one leaves a hole in the list that will be filled by the next area code added. There is no way to move area codes up and down.
Adding the ability to import/update from a csv could be another solution.1 vote
When a user imports/exports a list of DID rules, the list should display the AD name of licensed user not the full name, therefore when importing back into faxmaker the rules will be associated.1 vote
A long outstanding feature request to auto route inbound faxes based on the AD Business Fax Number of licensed FM users. This would simplify the daily work of the FM administrator who would save a lot of time by using such feature. This feature is more efficient than maintaining and configuring individual DID/MSN routing rules within GFI FaxMaker console. Furthermore, for unlimited user license customers it would be appreciated, if the step to add explicitely FM user into the configuration can be skipped. So, basically FM would auto route inbound faxes to the email address (found in AD and associated with Business Fax Number) without checking if the user is licensed or not.
A long outstanding feature request to auto route inbound faxes based on the AD Business Fax Number of licensed FM users. This would simplify the daily work of the FM administrator who would save a lot of time by using such feature. This feature is more efficient than maintaining and configuring individual DID/MSN routing rules within GFI FaxMaker console. Furthermore, for unlimited user license customers it would be appreciated, if the step to add explicitely FM user into the configuration can be skipped. So, basically FM would auto route inbound faxes to the email address (found in AD and associated…1 vote
We need a better way to handle global contact list that will be shared out to users. Maybe control this from the server configuration application would be great. It would be great to be able to import / update this address books on a regular basis.1 vote
What types of contact sources due you need? O365 / Google Apps / Lotus ?
Our customer wants to use public folder contact retrieval with GFI Faxmaker & Exchange 2010 to retrieve contact information from a public contact list in Exchange and print it on the fax for incoming
Mulitthread the app better to take advantage of multiple processors. While there is a "use multiple processors" checkbox in the options, our quad core sits there with only one or two procs doing all the work. Also, while those are doing work, they are not coming anywhere near using the maximum processing power of that core. The result is that we have a quad core i7 machine that loafs even though we are waiting large amounts of time for fax jobs to convert.1 vote
When a fax fails in GFI FaxMaker 2015 the archive database does not list why a fax failed, only that it failed. The GFI FaxMaker 2013 version listed "failed no answer" or "failed unknown error", but that is no longer in the GFI FaxMaker 2015 version. It would be very helpful to know why a fax failure occurred.1 vote
In older version, the name of the fax-reciever was shown in transmission reports. In the last version + build, only the faxnumber is shown. When you send a few hundred of faxes and have to search the one number who doesn't work, it's nearly impossible to find the reciever by number in the addressbook!1 vote
Es wäre nicht schlecht wenn man im Faxmaker eine Faxvorlage wie z.B. das Briefpapier eines Kunden hinterlegen kann oder eben einen Hintergrund, so dass auch Faxe mit dem selben Layout des Kunden versendet werden als ganz normale Briefe.
Momentan werden Faxe auf einem weißen Hintergrund verschickt, was aber für mehrere unserer Kunden nicht annehmbar ist und Sie anstatt Ihres weißen Hintergrundes Ihren Briefkopf haben möchten.
Wäre das realisierbar? Diese Anfroderung ist laut dem tel. Support bereits bekannt, da mehrere Kunden diese Anforderung haben.
It would not be bad if the Faxmaker a fax form such as may deposit the stationery of a customer or just a background, so that faxes are sent with the same layout of the customer as normal letters.
Currently faxes are sent on a white background, but for several of our customers is not acceptable and you want instead of your white background have your letterhead.
Would that be feasible? This Anfroderung is already known according to the tel. Support, as several clients have this requirement.
In a DID/DTMF routing scenario we need to be able to autoprint the fax reports on specific printers. It would be best if one could define the printer on a per user basis.0 votes
I suggest you add the ability to "synchronize" FAXmaker configuration among NLB nodes of a highly available fax solution, as this can be implemented according to KBID002892.
This will very much improve the management and resiliancy of such solution, especially when the number of nodes is greater than 2.
Alternatively, a centralized management console, as separate module, could be used to add this extra functionality, along with the ability to install it only when needed.0 votes
In version 2015, there are several options missing that were available in prior versions. We need details on whether or not these are still relevant and how to handle if customers ask about them.
- Allow non-AD users to send faxes
- Only allow users in the Licensed users list to send faxes
- Do not cache users on startup
- Disable batch processing. (recommended if not using modems)0 votes
Why is there no QOS for fax senders? I have 3000 faxes log jammed and 1 users sends a fax, get to the back of the line! The 3000 faxes are a company announcement and now the user has to wait until the 3000 faxes are done before it goes out. That'll be next week Tuesday :p.
HELP! What kind of a product has no QOS? Get some!
P.S. 'Campaign"? What is that? Just noticed that was 'PRODUCT" who is developing this site?0 votes
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