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  1. Outbound Fax using Ported Number OR atleast Pool from same Area Code

    When sending a fax, it seems like GFI just uses 'any random' GFI sending fax number they have that may be available. This means that the outbound fax is sending from GFI fax number and the recipient sees this number in the top header. This can be confusing. If it is 'not' possible to have the outbound system use the number you ported over or the number assigned to your account, then at the least it should be able to pool from a gfi number that is in the same 'area code'. We are in NJ (856 area) and it…

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Thanks for your request. Can you please confirm if you have run this past support?

    if you have not done so , can you please do so and kindly advise the ticket number. If you do have a support ticket, kindly advise the Case number so that we may look into with the datacenter team.

  2. Better Reporting Section

    In the Reporting Section, i would like to have more robust reports. I think being able to run reports by users would be great. Currently there is a 'search for email', but i would rather have a dropdown list of the current users.

    Also Run PDF Reports that can be emailed based on this criteria.
    I.e. Run a report of user Donna, to see how many inbound/outbound, maybe fax number, etc.

    Also maybe have a scheduled Report, to send to administrator or manager weekly on how many faxes people are using, etc.

    4 votes
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    Collecting Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. More or Better Dashboard info

    On the Dashboard, i would like to see quickly more stats. Activity by User (inbound/outbound). This way i can gauge quickly who the top 'users' of the system are, say for the last 30 days.

    Top Area Codes should be broken out again for Inbound/Outbound'.

    I think a widget for how many PAGES we have used in the account inbound/outbound and how many left to go before reaching our paid amount.

    3 votes
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    Collecting Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Faxmaker printer form, use autocomplete with last fax numbers and names

    The faxmaker form (faxmaker printer) lets you click on 'to:' and you can select the faxnumber from you outlook contacts... but it does not store the last few numbers/names

    It would be nice if you can click a an Arrow to display the last few faxnumbers you used or do autocomplete when you start typing a name you used recently

    now you can obly type a faxnumber, but who remembers faxnumbers? I can barely remember my own cell number :)

    3 votes
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    Collecting Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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