GFI Accounts

How can we improve GFI Accounts?

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  1. Fix Login to feedback.gfi.com

    I just tried to Login into my account to see changes to my other Feature request. That wasn't possible because of wrong credentials. So I set up a new account with the same Information and when I was logged in I could see my other Feature Request.

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Go back to selling directly!

    I'm been trying to renew my subscirption for over a month! I keep sending my reseller this stupid request! I've emailed all my other contacts at GFI and I also emailed your customer service link! Nobody responds! What is with you people! I need to order 100,000 pages. Not some small order.

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. How about actually having a support team that's available?

    I entered my product key and got ZERO technicians who can help me. I called your number and got a generic message that nobody is available to help. I called last week and got the same message. Your level of support is unacceptable.

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    declined  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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