How can we improve Kerio Operator?

The Operator web client should look up numbers from an LDAP address book (Kerio Connect).

There is no central phone book, so numbers in the calls list in Kerio Operator client only shows numbers and does no resolving to names. Operator should lookup numbers in a central LDAP address book (i.e. from Connect).

We just switched from sipgate team and having to look up numbers when out of office through the web interface is a quite some work to know who called.

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Sebastian Tänzer shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Heather P responded  · 

Great idea! This idea will remain open for voting.

4 comments

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  • Gerry Ferlanga commented  ·   ·  Flag as inappropriate

    We get around this problem by using Android handsets with Activesync to a shared Office365 Address book. We also have a dedicated pc/monitor mounted high in our main office area running Bluestacks and CSIP to show the inbound call queue.

  • Bruno Streit commented  ·   ·  Flag as inappropriate

    The new Operator Client ist great, but our people do not use it, because our Adress Book is missing (it'is in Kerio Connect). Of course we need the Adress Book in the Kerio Softphone too. Then we'd go. Our Snom Phones want to lookup de callers name in Kerio Connect LDAP, searching for the phone number. Thanx

  • Marc Mongcal commented  ·   ·  Flag as inappropriate

    We also agree to this but also let the Kerio Softphone for Windows / Mac / Linux to look at our Address Book as well. (Mainly Mac Address Book) or someway to import contacts to the softphone application.

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