Add the ability to create "pin codes" that users can dial during auto attendant or call queue.
When callers know their own "pin code" they can (for example) be forwarded faster to a ring group or agent.1 vote
Allow Kerio Operator to deliver to the clients voice mailbox AND to their email. Right now it appears to be one OR the other.1 vote
For Operator, we would like the same "Advanced" button on the LDAP setting that Connect has, so that we can use a filter to import users only from a designated group in Active Directory.
For example, in Connect we can put an LDAP filter of:
Which only shows us users in the AuthorisedKerioUsers group. We would like to achieve the same thing in Operator but it doesn't have the LDAP filter box at present.1 vote
Self-explanatory. Need to be able to manipulate those files in groups, not have to DL single at a time.1 vote
Currently in Kerio Operator 2.5.1 Night Service and Call Park Slots don't show as busy in the Kerio Operator Softphone.1 vote
Hello developper team,
Is it possible on next revision to add in trunksip definition a realm for the user like email@example.com to insert automatically in sip.conf the field host= and fromdomain= and fix it in the example at domain.com ?
I suppose it's not a difficulty but it's a good idea to sell kerio operator in France !
It is supported by Operator 2.4.0. The domain field is what appears behind the ‘@’.
Operator extensions - at present Active Directory has extensions for Connect so that when a user is created in AD, the user can be added to Connect also. We would also like extensions for Operator so that when the Active Directory user is created, the Operator user gets created and their extension number can be selected from a list of currently unassigned extensions.1 vote
Implementation of a clustered Kerio Operator system for failover and/or load balancing of calls etc.1 vote
Can you please add full provisioning support for the new wave of yealink phones, they have been release for some time and still no support even older E2 aren't supported.
Yealink T19P E2, W53P, T54S, W60P, W41P, T40G
We have clients using these models and unable to fully provide provisioning support or firmware updates.0 votes
To be able to run Kerio Operator @ 2 Locations, in the event the first Kerio Operator goes down it automatically starts using the second Kerio Operator hosted at another location0 votes
The ability for the caller to press option 1 when on hold and leave a phone number. This option would only kick in at a pre set time selected eg if the caller is on hold for more than X amount of min.
When the caller reaches position 1 in the Queue the system automatically rings the customer back and places that call next in line.
This stops callers being on hold for too long and offers better customer service0 votes
The current setting for automated "Get my IP" check is one hour, that is way to long for the system to recover in case of failover and you end up needing to do a manual changeover anyways.
Please allow us to set the frequency of checks to as often as every minute, and/or find a more responsive way to determine if the public IP has changed.0 votes
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