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Customizable notification messages

I would like the edit the malware notification message the a user receives.

As an example, I would like to add something like
„If you feel that this is a false-postive action, please contact Mr. XY, phone numer 1234 for further assistance.“

Also the customers asked, whether it is possible to add their Company logo to such notifications and to quarantine-mails.

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Olaf Weisskopf shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Already Present  ·  AdminIan Bugeja (VP, Product Management, GFI) responded  · 


Thanks for your feedback.

You can already modify the notifications from the Templates folder from within the GFI MailEssentials installation directory.

To locate the template you wish to modify I would suggest to search for text that is visible in the original template.

Please take a backup to ensure that you can resolve to the existing template on any errors. Also note that on upgrades the template will be reverted back to original, so keep a copy of the modified template.

For testing you can send emails appended with test virus eicar available from

Thanks & regards


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