How can we improve?

Your On-Hold Music

We have had the "opportunity" to wait in your lengthy support queues multiple times recently. The on-hold music is of poor sound quality, with frequent very-loud static bursts. Since you're not staffing your call-center to answer support calls in a reasonable time, at least fix the on hold music by changing your codec, or changing the music to better handle the compression of your current codec. Thank you.

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Lars Bridges shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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