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Failed Mail processing - more helpful please

We've had Mail Essentials for many years.
Occasionally, something has gone wrong and many emails are left unprocessed (and undelivered) in various FailedMails folders. I then have to trawl the Internet for the means to re-present those mails to Exchange.
Please at least give me some links to the folders I need to complete the task and some instructions in the failure warning email.
Or preferably give me a process which will retrieve those emails, rename them from *.txt to *.eml and move them to the Replay folder for reprocessing.

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Jerry Kelk shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Reviewed  ·  AdminIan Bugeja (VP, Product Management, GFI) responded  · 

Hi

With the latest version of GFI MailEssentials v21.3 FailedMails go directly to the quarantine (as well as being saved to the FailedMails folder).

This is valid for most scenarios.

In this case all that needs to be done is from the interface to click on ReScan.

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