GFI FaxMaker

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  1. Pause the Faxmaker Queue

    Please provide a way to pause Faxmaker, allowing current outgoing/incoming faxes to finish, but not allowing new faxes. The services or server could then be restarted safely, without corrupting faxes.

    7 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Email Administrators when pending queue over specified amount.

    I would like to be able to set the system to email FAXmaker administrators when there are more than a specified amount of pending items in the outgoing queue.

    I would also like to be able to customise this amount.

    This would be very helpfull to get the queue moving again when the system comes across a file it can't convert.

    7 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Reviewed  ·  William England responded

    As a part of the Web based Monitor Console we are planning to add several other monitoring functions such as:

    Queue altering
    Service auto restarts and alerting

  3. Route Option for not configured DTMF/DID

    It should be possible to decide if incomming faxes to not defined DIDs should be routed to the Default Router or if they should not be answered.

    6 votes
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. FM monitor

    In FM verson 19 the FM monitor is no longer an installed applicaton as in older FM versions but only a weblink.

    Can you please bring back in FM version 19 the FM monitor as an installed application additional to the weblink

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. FaxMaker

    Allow reverse lookup of incoming faxes to AD contacts or user accounts so that freindly names can be shown instead of number@faxmaker.com when they come into Outlook.

    5 votes
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    Reviewed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. OCR support bar code

    Please add bar code support on OCR module.

    4 votes
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    planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. HTML Signature with logo(logo is displayed on a seperate page)

    When sending a Fax from Outlook with HTML Format and sinature with logo included the logo is removed from the first page of the Fax and is displayed on the second page as a single image like an attachment(bottom line: ...\Out\Pending\*.png). This looks not very nice and increases the number of pages.
    An option is needed to say that images linked to the web are not treated like an attachment.

    4 votes
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Have FAXES ROUTED BY CALLER ID

    suggestion to have FaxMaker route calls by caller id as well as CSID. This would solve faxes being transmited by senders which do not include CSID in their tranmisions.

    3 votes
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. FAXmaker - More granular control of DID network share locations

    I recently upgraded to FAXmaker 2011 (version 15) to take advantage of the ability to save FAXes to a network share. I was mildly disappointed to learn that all DIDs are bound to the network share set by the first DID (which propegates up to the Routing properties). My goal was to have Group A at Site A get an incoming transmission report with the embedded link to the fax that is stored on their local network share. Likewise, Group B at Site B would get an incoming transmission report with the embedded link to the fax that is stored…

    3 votes
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    Reviewed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. ADS (Active-Directory-Service) integration in FaxMaker

    FaxMaker should be able to read fax number from Active-Directory-Attribute automatically and sending incoming faxes to this user.

    It will be made easier to manage bigger systems (>200 Users).

    3 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Routing by Time

    We have branches with different hours, and wanted to route faxes based on time, so if a fax comes in afterhours, it could be redirected to a different office (printer) or (email).

    3 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. GFI FaxMaker web interface

    does GFI FaxMaker have:

    1. Web version of the GFI FAXmaker Configuration Console

    2. Web version of the GFI FAXmaker Monitor Console

    3. Web version of the GFI FAXmaker Client

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow dial retries on Unknown Error

    Currently if the attempted call gets an Unknown Error the call attempts immediately aborts even if the Unknown Error is caused by something like a unrecognized Busy signal. The software needs an option to allow the call to progress through the normal retry cycle if a Unknown Error is encountered.

    3 votes
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow SNMP monitoring

    Would like to be able to plug the FM monitoring information into 3rd party monitoring tools such as Zabbix, PRGT, Solarwinds, and so on. The web tool, to be honest, isn't all that great and we never seem to find out there is a problem until the users report it. Would like the ability to monitor for line issues, faxes not being processed, not sending, any errors when being sent to the exchange server (or whatever other options there are),AD sync issues, and so on.

    2 votes
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    0 comments  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  15. Additional Information needed in FM 19 web monitor

    The "new" web monitor is missing some important data for troubleshooting. Please add the ability to see how many pages a line is sending - the old monitor showed us this. Also, it's helpful to know what number the line has connected to - not just during the dialing phase. Sometimes we get rogue faxes that just resend and resend but if I don't know how many pages, I can't tell about how long a fax should take and if I can't see the number it is sending to, I can't stop it if it is misbehaving.

    2 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Email Administrators when all lines are busy

    There needs to be a feature that emails Administrators or whatever group/email you set when all lines are busy. This would help us monitor usage and get more line licensed approved if needed. Currently I wrote script that monitors the log file for "No Free Lines".

    2 votes
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    0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  17. when we are sending fax to other company the display name should to mycompanyname@faxmaker.com

    when we are sending fax to other company the display name should to mycompanyname@faxmaker.com, pesently its not there plsss consider and update it

    2 votes
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    0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  18. Customize Line Display in FaxMaker Monitor

    I would like to customize the line display in FaxMaker Monitor to make it more descriptive. In a multiple line installation, it would be helpful for Line 1 to say something like "Line 1 - Accounting" instead of the generic "[1] Brooktrout TR1034+8P-8L-R on Line 1"

    2 votes
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    Reviewed  ·  0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  19. Support for 32 & 64 bit Outlook

    Migrate Windows FaxMaker Client from CDO to Outlook Object Model(OOM) to allow for support of 32 & 64 bit Outlook

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add Names and/or fax numbers to reports on faxes sent

    Currently our reports only show the fax number and not the person(s) name to whom we sent the faxes. It would help us to know who rather than the fax number. Why can't we add a field to the report showing the names as well as fax number or just have the names alone if that isn't possible. Some of our doctors have multiple locations, so having both would be more helpful.

    2 votes
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    planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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