GFI FaxMaker

How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Additional Information needed in FM 19 web monitor

    The "new" web monitor is missing some important data for troubleshooting. Please add the ability to see how many pages a line is sending - the old monitor showed us this. Also, it's helpful to know what number the line has connected to - not just during the dialing phase. Sometimes we get rogue faxes that just resend and resend but if I don't know how many pages, I can't tell about how long a fax should take and if I can't see the number it is sending to, I can't stop it if it is misbehaving.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Error 46 Alerting

    FaxMaker works great most of the time. However sometimes we get error 46 and nothing with get sent or received. To fix this we can just restart the fax services. But we have to wait for end users to alert us.
    It would be great to have a way we can setup an alert for this.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  3. Email Administrators when all lines are busy

    There needs to be a feature that emails Administrators or whatever group/email you set when all lines are busy. This would help us monitor usage and get more line licensed approved if needed. Currently I wrote script that monitors the log file for "No Free Lines".

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  4. FM monitor

    In FM verson 19 the FM monitor is no longer an installed applicaton as in older FM versions but only a weblink.

    Can you please bring back in FM version 19 the FM monitor as an installed application additional to the weblink

    4 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. It would be nice to be able to choose an order in which the fax lines would be used for outbound faxes. Example:- being able to set a specif

    It would be nice to be able to choose an order in which the fax lines would be used for outbound faxes.
    Example:- being able to set a specific line as primary line for outgoing faxes. If that line is busy then fall back to another line.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix the installer

    I had several isues installing Faxmaker which could have been easily prevented if your installer would work properly.
    I could install the software without problems and got an success message, but it was impossible to configure.
    The points your installer should check bevore starting to install are the following:
    Check if Windows is blocking the exe. It will install anyway but does not work afterwards.
    Check if the user has the rights needed. Again it will install anyway but does not work
    And please give errormessages related to the errors.
    I got only Your Kex is invalid and searched only…

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  7. Include additional details in FaxSendingStatus API

    Include additional fields in the API status.

    At a minimum include: CallDuration.
    It would also be nice if you would include 'WhenSent' so we know when it was actually completed vs when it was submitted to the queue.

    We need this to create our own internal billing functionality.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  8. when we are sending fax to other company the display name should to mycompanyname@faxmaker.com

    when we are sending fax to other company the display name should to mycompanyname@faxmaker.com, pesently its not there plsss consider and update it

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  9. Native T.38 support

    Please develop a native T.38 fax modul for Faxmaker. All thirdparty Option (XCAPI, Diva etc.) are not realy simple to config.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fax over IP  ·  Flag idea as inappropriate…  ·  Admin →
    Reviewed  ·  William England responded

    This was on the plans at a point, however the ground Xcapi and others have covered in this area required more than just native support.

    Will need to be addressed at a different level.

  10. Shared Contact Option

    Issue: Have a shared client contact list on the Exchange Server 2013 that the employees use. In the 2011 Faxmaker client you can select the shared address book.

    2015 Local Web Client:

    1. a means of importing a client list into the shared address book located on the faxmaker server. (Would Love)

    2. or, Have option in the dropdown in the address book listing to select and/or set a different exchange address book.

    I love the idea of the webclient because any user can access any computer to send faxes without the admin having to setup the windows client, Outlook…

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Customize Line Display in FaxMaker Monitor

    I would like to customize the line display in FaxMaker Monitor to make it more descriptive. In a multiple line installation, it would be helpful for Line 1 to say something like "Line 1 - Accounting" instead of the generic "[1] Brooktrout TR1034+8P-8L-R on Line 1"

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
  12. Fax status when fax failed

    When a fax fails in GFI FaxMaker 2015 the archive database does not list why a fax failed, only that it failed. The GFI FaxMaker 2013 version listed "failed no answer" or "failed unknown error", but that is no longer in the GFI FaxMaker 2015 version. It would be very helpful to know why a fax failure occurred.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Due Soon  ·  2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  13. Support for 32 & 64 bit Outlook

    Migrate Windows FaxMaker Client from CDO to Outlook Object Model(OOM) to allow for support of 32 & 64 bit Outlook

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Web Client Contact Lookup & Creation

    In the web client when you start to key into the too box it should automatically search all contacts (GFI public, GFI personal, user Exchange) based on name and/or phone number creating an auto complete selections as you type.

    If a match is found and selected the proper fax number, name, company name, etc should populate corresponding fields on the sending form.

    If no match is found then empty name, company name, etc fields should appear. the user can then fill these in so that they will appear on the fax cover.

    Additionally if the number is not found the…

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make GFI Public Contacts Available in Web Client

    Currently only a users personal Exchange contacts, Personal GFI contacts, and shared personal GFI contacts are available in the web client.

    The GFI public contacts are not accessible in the web client

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Use Global Address Book from ODBC connection to an external database

    The ability to use ODBC connection to an external database as the source of the global address list. this would allow access to contacts in a CRM/Issue Tracking System

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Collecting Feedback  ·  1 comment  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  17. FaxMaker Web Client AD Pass Thru Authentication

    Enable Active Directory pass thru (windows) authentication in the Web Client.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Name in Transmission Reports

    In older version, the name of the fax-reciever was shown in transmission reports. In the last version + build, only the faxnumber is shown. When you send a few hundred of faxes and have to search the one number who doesn't work, it's nearly impossible to find the reciever by number in the addressbook!

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add Names and/or fax numbers to reports on faxes sent

    Currently our reports only show the fax number and not the person(s) name to whom we sent the faxes. It would help us to know who rather than the fax number. Why can't we add a field to the report showing the names as well as fax number or just have the names alone if that isn't possible. Some of our doctors have multiple locations, so having both would be more helpful.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Replace Nuance OCR with Tesseract or Microsoft OCR

    The Nuance Engine in FaxMaker is doing a good job, however by replacing the engine with an open source or free alternative like the above, customer will benefit from an inbuilt feature instead buying an addon.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  William England responded

    A review of the OCR will be taking place in Q3 2016. What engine will be used and wether it will be changed is still to be addressed.

← Previous 1 3 4 5
  • Don't see your idea?

Feedback and Knowledge Base