GFI FaxMaker

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  1. Email Administrators when pending queue over specified amount.

    I would like to be able to set the system to email FAXmaker administrators when there are more than a specified amount of pending items in the outgoing queue.

    I would also like to be able to customise this amount.

    This would be very helpfull to get the queue moving again when the system comes across a file it can't convert.

    7 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Reviewed  ·  William England responded

    As a part of the Web based Monitor Console we are planning to add several other monitoring functions such as:

    Queue altering
    Service auto restarts and alerting

  2. Pause the Faxmaker Queue

    Please provide a way to pause Faxmaker, allowing current outgoing/incoming faxes to finish, but not allowing new faxes. The services or server could then be restarted safely, without corrupting faxes.

    6 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Route Option for not configured DTMF/DID

    It should be possible to decide if incomming faxes to not defined DIDs should be routed to the Default Router or if they should not be answered.

    6 votes
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. FaxMaker

    Allow reverse lookup of incoming faxes to AD contacts or user accounts so that freindly names can be shown instead of number@faxmaker.com when they come into Outlook.

    5 votes
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    Reviewed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. HTML Signature with logo(logo is displayed on a seperate page)

    When sending a Fax from Outlook with HTML Format and sinature with logo included the logo is removed from the first page of the Fax and is displayed on the second page as a single image like an attachment(bottom line: ...\Out\Pending\*.png). This looks not very nice and increases the number of pages.
    An option is needed to say that images linked to the web are not treated like an attachment.

    4 votes
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Have FAXES ROUTED BY CALLER ID

    suggestion to have FaxMaker route calls by caller id as well as CSID. This would solve faxes being transmited by senders which do not include CSID in their tranmisions.

    3 votes
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. FAXmaker - More granular control of DID network share locations

    I recently upgraded to FAXmaker 2011 (version 15) to take advantage of the ability to save FAXes to a network share. I was mildly disappointed to learn that all DIDs are bound to the network share set by the first DID (which propegates up to the Routing properties). My goal was to have Group A at Site A get an incoming transmission report with the embedded link to the fax that is stored on their local network share. Likewise, Group B at Site B would get an incoming transmission report with the embedded link to the fax that is stored…

    3 votes
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    Reviewed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. ADS (Active-Directory-Service) integration in FaxMaker

    FaxMaker should be able to read fax number from Active-Directory-Attribute automatically and sending incoming faxes to this user.

    It will be made easier to manage bigger systems (>200 Users).

    3 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Routing by Time

    We have branches with different hours, and wanted to route faxes based on time, so if a fax comes in afterhours, it could be redirected to a different office (printer) or (email).

    3 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow dial retries on Unknown Error

    Currently if the attempted call gets an Unknown Error the call attempts immediately aborts even if the Unknown Error is caused by something like a unrecognized Busy signal. The software needs an option to allow the call to progress through the normal retry cycle if a Unknown Error is encountered.

    3 votes
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Support for 32 & 64 bit Outlook

    Migrate Windows FaxMaker Client from CDO to Outlook Object Model(OOM) to allow for support of 32 & 64 bit Outlook

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. web client

    Please add the ability to copy and paste multiple recipients in the web client. We fax 1000's of our customers (which are not "contacts") but the web client will not accept comma (,) or semicolon (;) delimiters. I opened a ticket with support about this and it is currently not possible.

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. OCR-Texterkennung - Option für ausgehende Faxe und Sendeberichte

    Ausgehende Faxe und Sendeberichte sollen für die anschließende Archivierung ebenfalls mit dem OCR-Modul bearbeitet werden und eine Textdatei als Anhang dem Sendebericht beigefügt werden.

    Dies ist sehr wichtig für die lückenlose und schnelle Archivierung z.B. mit Docuware oder Dvelop

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Reviewed  ·  William England responded

    Outgoing faxes and delivery reports are also to be processed for subsequent archiving with the OCR module and a text file to be annexed to the transmission report.

  14. PDF size

    Please, provide an option to optimize the size of faxes saved to PDF format. Currently, FAXmaker generates files that are often up to four times larger than the same image rendered via the Adobe PDF printer or popular open source converters (such as GhostScript). This has a significant impact on storage requirements when faxes are saved to disk or archived to SQL for customers handling a high volume of faxes.

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Process faxes in queue as they enter the queue

    Process all faxes in the queue as they enter the queue instead of waiting for them to be transmitted before starting conversion. We have a ton of idle time on our fax lines while the fax board waits for the software to convert the next job in the queue. Very inefficient and with four lines and an average time of 15 seconds to convert the job I have one minute of idle time for every four faxes processed. Why not start the conversion process as soon as the fax hits the queue?

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add a "dtmf_did" field to stamping of inbound faxes.

    We are a law firm and print inbound faxes, along with emailing the fax to the recepient.

    The faxes are printed on centralized printers. With our previous fax server the DID was printed allow us to know who the fax was to be forwarded to if a coversheet was not on the fax.

    The DTMF/DID is shown on the email notificaton of a received fax but is not a feild that can be added to the Stamping line.

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Fax Maker Service restart options

    Make an option when restarting the service to wait until all faxes are complete. Also make it so that fax maker will not take any new calls until the service is restarted. This would make it so that incoming faxes will finish without additional faxes connecting while waiting for the service to restart.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Routing Incoming Failed Fax

    We are using GFI to route faxes to folder which are then put in our system by watching and processing files from that folder. We have noticed that in cases when the receiveing incoming fax failed in between, it routes the failed fax to the folder. So if 10 page fax is sent and if the transmission fails in between after receiving 5 pages, it routes the 5 pages to the folder and then when the 10 page fax is sent again it routes the fax again.

    This results into data integrity issue as the failed faxed is procesed and…

    2 votes
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fax only the attachment from an email

    It would be nice if the FaxMaker had the option to ignore the body of an email and only send the attachment(s). This would resolve the issue with the signature creating unneeded pages that are sent out.

    2 votes
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    Reviewed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Error 46 Alerting

    FaxMaker works great most of the time. However sometimes we get error 46 and nothing with get sent or received. To fix this we can just restart the fax services. But we have to wait for end users to alert us.
    It would be great to have a way we can setup an alert for this.

    1 vote
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    0 comments  ·  Fax Services  ·  Flag idea as inappropriate…  ·  Admin →
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