GFI FaxMaker

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  1. Shared Contact Option

    Issue: Have a shared client contact list on the Exchange Server 2013 that the employees use. In the 2011 Faxmaker client you can select the shared address book.

    2015 Local Web Client:

    1. a means of importing a client list into the shared address book located on the faxmaker server. (Would Love)

    2. or, Have option in the dropdown in the address book listing to select and/or set a different exchange address book.

    I love the idea of the webclient because any user can access any computer to send faxes without the admin having to setup the windows client, Outlook…

    1 vote
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    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fax status when fax failed

    When a fax fails in GFI FaxMaker 2015 the archive database does not list why a fax failed, only that it failed. The GFI FaxMaker 2013 version listed "failed no answer" or "failed unknown error", but that is no longer in the GFI FaxMaker 2015 version. It would be very helpful to know why a fax failure occurred.

    1 vote
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    Due Soon  ·  2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  3. Web Client Contact Lookup & Creation

    In the web client when you start to key into the too box it should automatically search all contacts (GFI public, GFI personal, user Exchange) based on name and/or phone number creating an auto complete selections as you type.

    If a match is found and selected the proper fax number, name, company name, etc should populate corresponding fields on the sending form.

    If no match is found then empty name, company name, etc fields should appear. the user can then fill these in so that they will appear on the fax cover.

    Additionally if the number is not found the…

    1 vote
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    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make GFI Public Contacts Available in Web Client

    Currently only a users personal Exchange contacts, Personal GFI contacts, and shared personal GFI contacts are available in the web client.

    The GFI public contacts are not accessible in the web client

    1 vote
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    Collecting Feedback  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Use Global Address Book from ODBC connection to an external database

    The ability to use ODBC connection to an external database as the source of the global address list. this would allow access to contacts in a CRM/Issue Tracking System

    1 vote
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    Collecting Feedback  ·  1 comment  ·  Generic  ·  Flag idea as inappropriate…  ·  Admin →
  6. FaxMaker Web Client AD Pass Thru Authentication

    Enable Active Directory pass thru (windows) authentication in the Web Client.

    1 vote
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    Reviewed  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Name in Transmission Reports

    In older version, the name of the fax-reciever was shown in transmission reports. In the last version + build, only the faxnumber is shown. When you send a few hundred of faxes and have to search the one number who doesn't work, it's nearly impossible to find the reciever by number in the addressbook!

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  8. Replace Nuance OCR with Tesseract or Microsoft OCR

    The Nuance Engine in FaxMaker is doing a good job, however by replacing the engine with an open source or free alternative like the above, customer will benefit from an inbuilt feature instead buying an addon.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  William England responded

    A review of the OCR will be taking place in Q3 2016. What engine will be used and wether it will be changed is still to be addressed.

  9. Set a sort order to group names

    As you create new group names, these are getting added one after another. Once the number of groups becomes considerably large, it would become difficult to trace a particular name in the jumbled order.
    It is suggested to add a feature to arrange the groups in Alphabetical order for easy access.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Route faxes based on AD users fax number

    A long outstanding feature request to auto route inbound faxes based on the AD Business Fax Number of licensed FM users. This would simplify the daily work of the FM administrator who would save a lot of time by using such feature. This feature is more efficient than maintaining and configuring individual DID/MSN routing rules within GFI FaxMaker console. Furthermore, for unlimited user license customers it would be appreciated, if the step to add explicitely FM user into the configuration can be skipped. So, basically FM would auto route inbound faxes to the email address (found in AD and associated…

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. DID Import/Export

    When a user imports/exports a list of DID rules, the list should display the AD name of licensed user not the full name, therefore when importing back into faxmaker the rules will be associated.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. digital signatures for outbound faxes

    As a professional industries such as finance, accounting legal etc require documents including faxes to be signed, having the ability to include a digital signature on outbound faxes would be advantageous.

    A
    1. Save a scanned signature to encrypted file
    2. When sending a fax place signature on the file like an annotation (e.g. PDF editors have this functionality)
    3. Send

    OR
    4. Have it automagically added to cover page, no user involvement (configurable option). Some online solutions incorporate this functionality today such as efax, sfax, etc

    B.
    1) Create database of users and hash of document, and time –…

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Multiple Gateways

    I have a client that has 2 companies operating within the same structure/equipment. They are moving to two separate hosted exchange solutions, but the phone system is still all one system. I need the faxmaker to be able to link to '2' separate gateways. For now it seems like I will have to link to '1', and then create/pay for users to simply be a 'forward' to their primary email. it would be preferable if I could set a group of users to route one gateway, and another segment route another gateway based on 'domain'.

    1 vote
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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Welcome Message correction - WelcomeUser.eml

    Contact your network administrator for instructions on how send faxes in your company's environment.

    Should be

    Contact your network administrator for instructions on how to send faxes in your company's environment.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. GFI Directory Username and Password notification

    After installing FM2015 I did not use the setup wizard. This means I did not configure the SMTP gateway settings. As a result, when I opened GFI Directory, I was prompted for a username and password. Apparently, FM2015 was meant to send me credentials via email, however, not configuring the gateway option, means I never received this. It might be advantageous to have a pop up during installation of GFI directory that informs you credentials will be sent via email or what those credentials are? At this point I have no way of knowing what credentials to use to log…

    1 vote
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    planned  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. MS Sharepoint integration with GFI FAXmaker

    Some companies opt to save incoming faxes to Public Folders. Out-of-the box integration with MS Sharepoint is recommended as Microsoft seems to be moving away from Public Folders in MS Exchange. Inbound routed faxes should be added to Sharepoint Document Libraries automatically.

    1 vote
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    Reviewed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Logfiles in separate directory, not only in main programdir.

    addidional make it possible to define the location where the logfils are sve (e.g. other partition/special directory) so also admins with limited rights can access only logfiles, but not program directory.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. FAXmaker 14 - Exchange Folders

    It would be a big help to have the ability to directly browse exchange folders smtp addresses. We route departmental faxes to Exchange 'mail enabled' public folders. It is how a department can monitor a single folder, then delete the fax once it has been addressed. Currently, we have to build an AD user account, then build a mail-enabled public folder and 'forward' the email to the public folder in order to get our faxes there. It would be HUGE help if we could just browse the folders to add them to routing, or manually enter the smtp address of…

    1 vote
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    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Color Fax, Higher Resolutions

    Why not add Color to fax???? Even the fax resolution is beyond 200dpi, so why not support higher resolutions????

    There are color fax machines already. I believe a small # of fax software support color fax already.

    I think the technology (e.g. FoIP), hardware, bandwidth, etc is really not the stopping stone here for introducing such features.

    1 vote
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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1st page of attachment on coverpage needed!

    My customer needs a very essential feature. On the coverpage it must be possible to have the first page of the attachment. (Just like a normal letter with own logo, address etc.)
    The following pages can be attached as normally (no letter layout, just printed as they were sent to GFI-printer)

    Tobit David zehn offers this feature!!!
    Please implement this feature in your new buildversion.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Reviewed  ·  William England responded

    You are trying to mimic company letterhead and continuation sheet in your faxed documents correct?

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