Todd George

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    0 comments  ·  GFI Accounts » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Todd,

    Thank you for your feedback.

    As you pointed out, the license key option is only suitable for customers of license key based products.

    It should be possible to log in with your GFI credentials. The ones for FaxMaker Online will not work in the GFI Accounts portal unfortunately.

    However, I noticed that the email address you are registered with here on UserVoice is not available in our database. GFI creates customer accounts based on the contact information we receive on the order. You need to either use the email shown on the invoice or ask the person who owns that email to log in and add you as a contact, for you to be able to log in to the GFI Accounts portal.

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