Jérôme Haegeli

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  1. 9 votes
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    0 comments  ·  Kerio Connect » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Jérôme Haegeli shared this idea  · 
  2. 367 votes
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    20 comments  ·  Kerio Connect  ·  Flag idea as inappropriate…  ·  Admin →
    Heather P responded

    Thanks for the idea. This is on our product backlog, but not assigned to a release. This feature is still open for voting.

    Jérôme Haegeli commented  · 

    This feature requested concern the same issue of this other one:

    http://feedback.kerio.com/forums/29250-kerio-connect/suggestions/476525-rename-users

    Changing the name is the same request has we can set a DEFAULT EMAIL who is ALWAYS used by Kerio.
    The AD credential rest but the email address can be changed !!!

    Below, my explanation to Kerio support about this issue:

    ----------------
    To "rising above Exchange" like you say on your homepage, only this feature is missing:

    In case of using email address aliases, Availability to set the default email address

    This is common in organization who the AD credentials aren't the same as the public email address.

    This for two reasons:

    1) The Contacts are shown with the two email address like (SAMaccount1@domain.com and john.doe@domain.com)

    2) When you receive an appointment to your email alias (john.doe@domain.com),
    the email address used for replying "accepted" is the "account" email address (SAMaccount1@domain.com).
    This may duplicate entries to the organizer has he see john.doe@domain.com not responding and a new SAMaccount1@domain.com that has accepted...
    Imagine with many people...

    This is normal and expected behavior. There is no such thing as "good e-mail address" - you can have hundreds of thousands of aliases, so how does Kerio know which one is the "good" one?

    I can't understand why Kerio can't used one of these item below instead of the account name:

    - Kerio-Mail-Prefered-Address (where is really used this attribute ????)
    - AD email attribute
    - Using the first alias from Kerio-Mail-address (that not include the account address !)

    And why a Kerio-Mail-WebToReplyAddress attribute exist and not a Kerio-Mail-DefaultAddress one ?

    Is this way, users can continue to use their AD credential and all is working fine.

    Other people with the same issue from 2008 to now...:
    http://forums.kerio.com/mv/msg/17288/69842/#msg_69842
    http://forums.kerio.com/mv/msg/19069/78591/#msg_78591
    http://forums.kerio.com/mv/msg/18007/72843/#msg_72843
    http://forums.kerio.com/mv/msg/27227/113100/#msg_113100
    http://forums.kerio.com/mv/msg/28146/116762/#msg_116762
    http://forums.kerio.com/mv/msg/14075/55942/#msg_55942
    .....

    I've also try this workaround:
    http://kb.kerio.com/product/kerio-connect/server-configuration/ldap-and-directory-services/mapping-different-name-from-active-directory-171.html

    But in this way, users need to use the email address instead the AD credentials, who confuse them....

    Jérôme Haegeli commented  · 

    Again, this is the same feature as the top voting one !!!
    http://feedback.kerio.com/forums/29250-kerio-connect/suggestions/476525-rename-users

    Jérôme Haegeli commented  · 

    I'm asking Kerio about this feature from many years... and I'm not alone apparently...

    We have the problem with calendar to invite people. We need to invite with the username@domain.com instead of firstname.lastname@domain.com witch is an alias.

    It the same problem with the publication of the multiple alias in the GAL....

    Please can you consider this feature very important ?

    Jérôme Haegeli supported this idea  · 
  3. 1,333 votes
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    60 comments  ·  Kerio Connect  ·  Flag idea as inappropriate…  ·  Admin →
    Jérôme Haegeli commented  · 

    Sorry but this not a solution... this is the normal behaviour !
    The goal was different and sorry but I repeat one more time a "smart" solution:

    This feature requested concern the same issue of this other one:

    http://feedback.kerio.com/forums/29250-kerio-connect/suggestions/476714-can-change-set-the-default-email-address

    Changing the name is the same request has we can set a DEFAULT EMAIL who is ALWAYS used by Kerio.
    The AD credential rest but the email address can be changed !!!

    Below, my explanation to Kerio support about this issue:

    ----------------
    To "rising above Exchange" like you say on your homepage, only this feature is missing:

    In case of using email address aliases, Availability to set the default email address

    This is common in organization who the AD credentials aren't the same as the public email address.

    This for two reasons:

    1) The Contacts are shown with the two email address like (SAMaccount1@domain.com and john.doe@domain.com)

    2) When you receive an appointment to your email alias (john.doe@domain.com),
    the email address used for replying "accepted" is the "account" email address (SAMaccount1@domain.com).
    This may duplicate entries to the organizer has he see john.doe@domain.com not responding and a new SAMaccount1@domain.com that has accepted...
    Imagine with many people...

    This is normal and expected behavior. There is no such thing as "good e-mail address" - you can have hundreds of thousands of aliases, so how does Kerio know which one is the "good" one?

    I can't understand why Kerio can't used one of these item below instead of the account name:

    - Kerio-Mail-Prefered-Address (where is really used this attribute ????)
    - AD email attribute
    - Using the first alias from Kerio-Mail-address (that not include the account address !)

    And why a Kerio-Mail-WebToReplyAddress attribute exist and not a Kerio-Mail-DefaultAddress one ?

    Is this way, users can continue to use their AD credential and all is working fine.

    Other people with the same issue from 2008 to now...:
    http://forums.kerio.com/mv/msg/17288/69842/#msg_69842
    http://forums.kerio.com/mv/msg/19069/78591/#msg_78591
    http://forums.kerio.com/mv/msg/18007/72843/#msg_72843
    http://forums.kerio.com/mv/msg/27227/113100/#msg_113100
    http://forums.kerio.com/mv/msg/28146/116762/#msg_116762
    http://forums.kerio.com/mv/msg/14075/55942/#msg_55942
    .....

    I've also try this workaround:
    http://kb.kerio.com/product/kerio-connect/server-configuration/ldap-and-directory-services/mapping-different-name-from-active-directory-171.html

    But in this way, users need to use the email address instead the AD credentials, who confuse them....

    Jérôme Haegeli commented  · 

    I think the votes are clear.... from six years....

    Jérôme Haegeli supported this idea  · 
    Jérôme Haegeli commented  · 

    This feature requested concern the same issue of this other one:

    http://feedback.kerio.com/forums/29250-kerio-connect/suggestions/476714-can-change-set-the-default-email-address

    Changing the name is the same request has we can set a DEFAULT EMAIL who is ALWAYS used by Kerio.
    The AD credential rest but the email address can be changed !!!

    Below, my explanation to Kerio support about this issue:

    ----------------
    To "rising above Exchange" like you say on your homepage, only this feature is missing:

    In case of using email address aliases, Availability to set the default email address

    This is common in organization who the AD credentials aren't the same as the public email address.

    This for two reasons:

    1) The Contacts are shown with the two email address like (SAMaccount1@domain.com and john.doe@domain.com)

    2) When you receive an appointment to your email alias (john.doe@domain.com),
        the email address used for replying "accepted" is the "account" email address (SAMaccount1@domain.com).
        This may duplicate entries to the organizer has he see john.doe@domain.com not responding and a new SAMaccount1@domain.com that has accepted...
        Imagine with many people...

    This is normal and expected behavior. There is no such thing as "good e-mail address" - you can have hundreds of thousands of aliases, so how does Kerio know which one is the "good" one?

    I can't understand why Kerio can't used one of these item below instead of the account name:

    - Kerio-Mail-Prefered-Address (where is really used this attribute ????)
    - AD email attribute
    - Using the first alias from Kerio-Mail-address (that not include the account address !)

    And why a Kerio-Mail-WebToReplyAddress attribute exist and not a Kerio-Mail-DefaultAddress one ?

    Is this way, users can continue to use their AD credential and all is working fine.

    Other people with the same issue from 2008 to now...:
    http://forums.kerio.com/mv/msg/17288/69842/#msg_69842
    http://forums.kerio.com/mv/msg/19069/78591/#msg_78591
    http://forums.kerio.com/mv/msg/18007/72843/#msg_72843
    http://forums.kerio.com/mv/msg/27227/113100/#msg_113100
    http://forums.kerio.com/mv/msg/28146/116762/#msg_116762
    http://forums.kerio.com/mv/msg/14075/55942/#msg_55942
    .....

    I've also try this workaround:
    http://kb.kerio.com/product/kerio-connect/server-configuration/ldap-and-directory-services/mapping-different-name-from-active-directory-171.html

    But in this way, users need to use the email address instead the AD credentials, who confuse them....

  4. 50 votes
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    under review  ·  2 comments  ·  Kerio Connect » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Jérôme Haegeli shared this idea  · 

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